Joe Bains

Joe Bains
Senior Implementation Engineer | Technical Solutions Specialist
Linux Administrator • DBA • Linux Trainer

15+ years of expertise in technical solutions delivery across telecommunications, healthcare, and enterprise environments.

London, UK
British Citizen • Full UK Driving Licence • Former SC-Cleared
Another side of Joe

Performance, play & confidence

Away from technology, I bring the same preparation, clear communication and calm delivery to live entertainment and coaching. Book me for an event, a performance, a workshop or one-to-one support.

who am I

As a Solutions & Migrations Engineer, my career is a testament to technical excellence and dedication to delivering robust solutions. I have a proven track record in streamlining deployment processes, resolving critical issues, and building strong client relationships across global enterprises.

I specialize in complex system integrations, SDK/API implementations, and client onboarding. My technical acumen in Linux System Administration, cloud technologies, and DevOps practices allows me to guide clients towards optimized technical solutions. As an Advanced Toastmaster, I bridge the gap between deep technical knowledge and exceptional communication.

Technical Excellence

Complex system integrations, SDK/API implementations, and streamlined deployment processes

Global Experience

15+ years delivering solutions across telecommunications, healthcare, and enterprise environments

Communication

Advanced Toastmaster bridging deep technical knowledge with exceptional communication

Core Expertise

Cloud & Infrastructure

AWS Cloud90%
Docker85%
Kubernetes80%
Terraform75%
VMware ESX/ESXi85%

Operating Systems

Linux (RHEL/Ubuntu)95%
Solaris Administration85%
HP-UX75%
Windows Server80%

Databases

MySQL90%
Oracle85%
PostgreSQL80%
MongoDB75%

Development & Scripting

Python90%
Shell Scripting95%
JavaScript80%
Java75%
API/SDK Integration85%

DevOps & Automation

CI/CD Pipelines85%
Ansible80%
Git90%
Puppet75%

Monitoring & Tools

Nagios85%
F5 BigIP80%
Centreon75%
Jboss70%

Featured Projects

Healthcare Systems Migration

Cloud Infrastructure

Architected and executed complete cloud migration for healthcare facility, ensuring HIPAA compliance and zero downtime during transition.

AWSDockerKubernetesTerraform
✓Zero downtime migration
✓HIPAA compliant
✓Cost reduction by 40%

Video Conferencing Platform

System Integration

Implemented and optimized Vidyo video conferencing system for Swisscom, supporting high-profile international events.

LinuxMySQLNagiosPython
✓Supported OECD Meeting
✓Custom monitoring
✓Database optimization

OpenStack Cloud Infrastructure

Cloud Infrastructure

Contributed to detailed design and implementation of OpenStack cloud infrastructure across three data centres in Switzerland.

OpenStackPuppetLinuxStorage SAN/NAS
✓Multi-datacenter
✓Automated provisioning
✓High availability

CI/CD Pipeline Implementation

Automation

Designed and implemented continuous integration and deployment pipeline for broadcast platform, streamlining build and release processes.

JenkinsGitDockerShell Scripting
✓Automated deployments
✓Reduced build time by 60%
✓Zero-touch releases

Global Payment Gateway

System Integration

Led deployment and integration of payment solutions for Vodafone's global network, handling millions of transactions.

OracleJavaWebSphere MQLinux
✓Multi-country rollout
✓24/7 uptime
✓Transaction optimization

Infrastructure Monitoring System

Automation

Implemented comprehensive monitoring solution using Nagios and Centreon, providing real-time visibility across 300+ servers.

NagiosCentreonPythonMySQL
✓300+ servers monitored
✓Custom plugins
✓Predictive alerting

Python DevOps Automation

Automation

Developed Python-based automation tools for deployment processes, configuration management, and infrastructure provisioning.

PythonAnsibleDockerAWS
✓Reduced manual tasks by 80%
✓Self-service deployments
✓Cost tracking

Database Performance Optimization

System Integration

Performed comprehensive database optimization for enterprise systems, achieving significant performance improvements.

OracleMySQLPerformance TuningShell Scripting
✓Query optimization
✓Index restructuring
✓50% faster response times

Showing 8 projects

Career Journey

Solutions & Migrations Engineer

Professional Cosmetic Surgery•Healthcare
Jan 2016 - Present
London, UK
  • •Architected and implemented secure healthcare systems infrastructure
  • •Managed mission-critical database operations and ensured security compliance
  • •Developed custom solutions for patient data management and reporting
  • •Provided technical leadership for infrastructure modernization projects

Cloud Solutions Consultant

dlexia.com•Mental Health Industry
Jan 2024 - June 2024
UK
  • •Led cloud migration initiatives using AWS, Docker, and Kubernetes
  • •Designed and implemented optimized infrastructure solutions
  • •Developed Python-based automation for deployment processes
  • •Established best practices for cloud resource management and security

Linux / OpenStack DevOps Engineer

Cloudlynx AG•Cloud Infrastructure
Mar 2014 - Jan 2015
Switzerland
  • •Contributed to detailed design of OpenStack cloud infrastructure
  • •Devised automation methods using Puppet for implementation and configuration
  • •Installed servers and equipment across three data centres
  • •Implemented performance, capacity, and availability monitoring

Linux (Red Hat) Administrator/Engineer

Swisscom•Telecommunications
Oct 2013 - Feb 2014
Switzerland
  • •Installation, upgrading, and troubleshooting of Vidyo Video Conferencing system
  • •Supported OECD High Level Meeting on E-Government held in Bern
  • •Migrated CDRs from VidyoPortal servers to central MySQL database
  • •Developed specific Nagios plugins for monitoring and backup validation

Build Engineer

BSKYB•Broadcasting
Feb 2012 - Sep 2013
UK
  • •Managed build and deployment processes for broadcast systems (popcorn/NowTV platforms)
  • •Setup and configured Centreon as monitoring tool
  • •Designed and implemented Trusted API for internal systems
  • •Evaluated and optimized file transfer solutions for security and speed

Country Solution Engineer

Vodafone Global•Telecommunications
Jan 2007 - April 2010
Global
  • •Led application deployments and large migration/upgrade projects
  • •Performance tuned Proximus offnet payments solution
  • •Wrote Vodafone Now+ integration blueprint and feasibility documentation
  • •Provided on-site technical expertise and training for in-house software tools

Early Career Highlights

O2 (2003-2005): Managed CriticalPath SMS Gateway on O2's SMS platform using Sun Cluster and SAN/NAS storage.
Cap Gemini (2002-2003): Applications Integrator performing performance tuning on Enterprise systems.
Genie / BTCellnet (2001-2002): Implemented UK/Europe SMS solutions and managed Openwave WAP Portals.
BTCellnet (1998-2000): Managed over 300 mission-critical Enterprise Systems using Solaris and Jumpstart.

Credentials & Achievements

Professional Certifications

AWS Certified Cloud Practitioner (CLF-C02)

Amazon Web Services

2023

Python Scripting for DevOps

Coursera Project Network

2023

Linux and Bash for Data Engineering

Duke University

2023

Introduction to DevOps

IBM

2023

AI & Machine Learning: Text Embeddings Mastery

Multiple

2024

ChatGPT Developer Program

OpenAI

2024

Langchain Certification for LLM Development

Langchain

2024

Focus Awards Level 3 Award in Education and Training

AET PTLLS

2020

Education

University of Wolverhampton - Computer Studies & Programming (1992-1995)

Training, Leadership & Media

Technical Training

Specialist Linux Trainer for Learning Tree International. Designed and conducted training programs at IT Training Centres and for Vodafone's international teams.

Communication & Leadership

Advanced Member of Toastmasters International. Led confidence-building and social anxiety workshops across the UK and Switzerland.

Additional Expertise

Event Management and MC, Professional Juggling Instructor, and Professional London Tour Guide. Featured at Manchester Comedy Store and educational video production.

What Clients Say

"Joe had an excellent technical understanding of our platforms and very often came up with excellent solutions to challenging problems."

Akash Shah

Lead Product Manager

National Grid

Click to read full testimonial ->

"Joe is one of my preferred coworker and business partner, smart head and skilled programmer. He is organized, efficient, extremely competent, and has an excellent rapport with people of all ages."

Martin Waiss

Product Manager

A1 TV Residential Marketing

Click to read full testimonial ->

"Joe has a great balance of technical skills and customer communication, enabling him to support the customer at the highest level. He just gets the job done, no fuss, no hassle, a great addition to any team."

Simon McCartney

Staff Engineer, SRE

Axon

Click to read full testimonial ->

"Joe provided critical technical support and thought leadership, constantly innovating to develop robust flexible solutions. Joe is a must have on any major critical path project."

Chris McDaid

Software Quality Assurance Automation Engineer

Click to read full testimonial ->

"Joe has excellent technical and management skills. He has excellent communication skills and can put his point across to both technical and non-technical people. He is tenacious and has an uncanny ability to get people to see his point of view."

Cliff Dias

Senior Solutions Architect

Sainsbury's Tech

Click to read full testimonial ->

"Joe is technically astute and a hard worker. It was a pleasure working with Joe. He was a senior member of the technical team at O2 and well respected."

Grant Coleman

Senior Project Manager

O2 (Telefonica UK)

Click to read full testimonial ->

Let's Connect

Joe Bains

Joe Bains

Senior Implementation Engineer | Technical Solutions Specialist

London, UK • 500+ connections